|
Heyyyyy, Reader! Letās talk about a kiss cam that launched a thousand takes. If you missed it: Astronomer (a startup that helps businesses build, manage, and scale complex data workflows for various applications) went ultra-viral a few weeks ago when their CEO was caught canoodlin' the head of HR on the jumbotron at a Coldplay concert. It was weird, cringey, and very publicāespecially because they were both married to other people. Cue social media meltdown. Cue two resignations. Then, in a move that hilariously said: "the tea is hot, but our PR is hotter"; Astronomer responded with a tongue-in-cheek cameo from Gwyneth Paltrow ( Colplay front man Chris Martin's ex-wife), acting as a "temporary correspondent"; nodding to the drama without directly addressing it. And it worked. The ad was funny, self-aware, layered, and totally memeable. It reset the narrative without saying a word. It was a great piece of crisis communication. Here's what's keeping me up at night these days ānot as a gossip lover, but as a strategist: What happens after the viral moment? Because the next post on Astronomerās feed⦠was an office dog...Which seems to reflect a chill, casual in-office culture, but doesn't quite match the cultural moment they just created. The pup is tagged to another IG account, too... Is that significant? Is this a staff dog or is it a client spotlight masquerading as a community building call to action to work with them in-person? IONNO BUT IT WOULD TOTALLY WORK ON ME. The vampires in SINNERS could sing their undead hearts out but let one of them bring out that dog on Astronomer's feed and I'm TOAST, Y'ALL. š Puppies aside...Iām not saying Astronomer needs to drop $2 million on a singular star-studded ad follow-up or product walkthrough. But when 36 million people suddenly know your name? You have a window to turn that attention into understanding. To turn buzz into brand equity. Instead, what we got was content whiplash. And thatās the part most brandsābig or smallādonāt plan for. Their site traffic jumped 15,000%. The ad racked up 36M+ views. They became the moment. Astronomer is a serious company. They just closed a $93M Series D. They do $39M+ in annual revenue. They help massive orgs organize data workflows with Apache Airflow. Theyāre selling infrastructure. But if the only people engaging with their viral moment are internet bystanders and lowkey chismosas like me, then that attention isnāt entirely helpful in the long run. Unless they follow it up with actual, useful, offer-aligned content, this whole wave will fade without generating the revenue, trust, or the long-term equity it could have. So how do you ride a viral wave without wiping out?If I were them or on their marketing team, hereās how Iād follow the Gwyneth ad with real, lasting momentum: 1. Reintroduce the product. The ad cleared the air. Now itās time to clearly explain: what does Astronomer do? Who is it for? Why does it matter now? 2. Segment the audience. Not everyone who watched the ad is a potential customer. But those who are? They need to be spoken to with clarity and care. Lead magnets, email flows, retargeting, and landing pages all need to catch up to the moment. 3. Match the energy (not the budget). No, they donāt need more celebrity cameos. But they do need to keep momentum with founder POVs, client case studies, onboarding journeys, and behind-the-scenes that reinforce the brand voice and values the ad hinted at. The worst thing you can do after a viral moment is treat it like a one-off. 4. Build the bridge. The ad told a story. Now the content has to connect it to a larger narrative: hereās what we believe, hereās what weāre building, and hereās how you can be part of it. Without that, youāre just funny once and forgotten fast. A few things Iād do if I were advising Astronomer:
This doesnāt require another viral adājust intention, clarity, and consistency. And hereās why Iām telling you this: Because itās not just about Astronomer. Itās about you. You donāt need to go viral. But if you do catch a waveāeven a small oneāyou need to be ready to hold it. Not just with posts, but with process. Not just with content, but with clarity. And of course, even with the research Iāve done hereāsome of this is speculation. Iām not on their team, I donāt know what theyāre planning, and this is just how my strategist brain interprets the public rollout as consumer's experience it in real time. Itās also worth noting that this very clearly was a specific and temporary strategy to address a crisis and build brand awarenessānot necessarily reflective of their core, ongoing marketing efforts. Iām sure they know exactly what theyāre doing. These are just my top-of-dome thoughts now that the dust has settled a bit. Iām curiousādo you think the ad was enough? Did it keep Astronomerās momentum going, or just patch up the scandal with a meme? Hit reply and tell me what you think...especially if it made you look at your own visibility or content differently. Iād love to hear your take! Praying that lights not only guide you home- but also ignite your bones, ā Marketing Consultant & Creative Director |
I help small businesses, therapists, and performing artists build marketing ecosystems that honor their audiences, their goals, and their capacities.
Hello Reader, It's your Social Media & Creative Sis, Jenae! Happy Halloween, my bb's! Spoozy SZN is coming to a close... So let's talk about removing DEAD tactics from your socials and content in order to come alive and meet your full potential and goals in 2024! Let's get into it! šŖ¦Pointing folks to the "Link In Bio" Here's the TRUTH. The likelihood of people actually taking the directive and clicking on your link may be lower than you'd think. Folks don't log on to IG or any social media...
Hello Reader, It's your Social Media & Creative Sis, Jenae! IT'S BEEN A LONG TIME... I SHOULDN'T HAVE LEFT YOU-- WITHOUT A DOPE BEAT TO STEP TO--OR without the tea on all things content marketing and SayQuoi, so, let's get into it! FIRST OF ALL, at my CORE; I am an artist and a creative. I want to make it extremely clear that I stand with everyone fighting to get the recognition, residuals, payment, and RESPECT that they deserve. Period. That being said...Because I'm chronically online (so...
Hello Reader, It's your Social Media & Creative Sis, Jenae! IT'S BEEN A LONG TIME... I SHOULDN'T HAVE LEFT YOU-- WITHOUT A DOPE BEAT TO STEP TO--OR without the tea on all things content marketing and SayQuoi, so, let's get into it! FIRST OF ALL, at my CORE; I am an artist and a creative. I want to make it extremely clear that I stand with everyone fighting to get the recognition, residuals, payment, and RESPECT that they deserve. Period. That being said...Because I'm chronically online (so...